Example Claim Letter
Abraham’s
Company, Ltd.
Mayor
Oking Road Cempaka Putih, Jakarta 19309 Indonesia 
Tel
: (021-12345) Fax : (23456)
19 Maret 2016
Ms.
Illa
Customer
Service Manager 
Handphone
Today 
199
Tulip Road 
Indonesia,
INA 30199
Dear Ms. Illa 
The late delivery,
there are two problems that wa have received and our account properly billed.
On February 28, we
placed the following order a handphone type Samsung Galaxy J2 Prime and Type
Asus Zenfone 2 Laser ZE550KL.on 19 Maret, we received a type Samsung Galaxy J2
Prime. And we did not receive Asus Zenfone 2 Lase ZE550KL. 
We are returning under
cover type Samsung Galaxy J2 Prime.
Please send two type
we ordered. Also please our account  no
19-A-AR. Invoice are to Rp. 2.000.000. The right amount of invoive must Rp.
2.500.000. A copy of the invoice enclosed.
Thank you for your
attention to this metter.
Cordially yours,
Aulia Rahman
Aulia Rahman
Purchasing Supervisor
 
 
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