Example Claim Letter
Abraham’s Company, Ltd. Mayor Oking Road Cempaka Putih, Jakarta 19309 Indonesia Tel : (021-12345) Fax : (23456) 19 Maret 2016 Ms. Illa Customer Service Manager Handphone Today 199 Tulip Road Indonesia, INA 30199 Dear Ms. Illa The late delivery, there are two problems that wa have received and our account properly billed. On February 28, we placed the following order a handphone type Samsung Galaxy J2 Prime and Type Asus Zenfone 2 Laser ZE550KL.on 19 Maret, we received a type Samsung Galaxy J2 Prime. And we did not receive Asus Zenfone 2 Lase ZE550KL. We are returning under cover type Samsung Galaxy J2 Prime. Please send two type we ordered. Also please our account no 19-A-AR. Invoice are to Rp. 2.000.000. The right amount of invoive must Rp. 2.500.000. A copy of the invoice enclosed. Thank you for your attention to this metter. Cordially yours, Aulia Rahman Aulia Rahman Purchasing Supervisor